Siddique725 asked 4 weeks ago

Divi Updated Version (Visual Builder) is not working on my websites. But Backend builder is working. When I enable visual builder- Section, Row, Module nothing can be open. When I roll back to 3.19.4 version it works. And in one of my site, I am using Divi builder plugin with a different theme. There is no Rollback Option. PLs, tell me what shall I do now?

3 Answers
msrobin answered 4 weeks ago

Hi Siddique – I am running Version: 3.19.6 without any problems. Did you check for possible plugin conflicts? I had that problem with a client’s side the other day and ended up rolling back a plugin to an earlier version.  – Monique

MsWilson answered 4 weeks ago

Hi Siddique
I am having problems too.  I was using 3.19.6 and find that with Editor Role, the divi builder doesn’t load in the backend using the new Divi Builder Experience.  If an Editor chooses to create a page choose, for example, to using a previously created page, the builder doesn’t load.
For an admin it works perfectly.
I am going to rollback to previous Divi and see if it works before I go through the process of disabling Plugins.
Will let you know how I go.
EDITED TO ADD:  It seems to only not work when choosing an Existing Page – If I ‘Start from Scratch’ it works fine.

Siddique725 answered 4 weeks ago

Thanks everyone. Problem has solved. Uninstalled W3 total Cache plugin. Now its working.